CipherChow
Email CipherChow

Support

Company question or BiteBalance issue?

Choose the route that matches what you need. We keep company questions separate from app and account support so each request reaches the right place.

Before you send anything

Keep private details out of the message.

Include enough context to understand the question. Please do not send passwords, one-time codes, access tokens, payment details, or private medical documents.

If ownership needs to be confirmed, support will explain the next step.